"I GOT IT" - Part 2 (or: IT'S ON MY LIST). And yes, we're hiring
First, before I lash out on this, a small clarification if you will. When I refer to “a list”, I don’t mean an actual list of items lots...
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Two Weeks Notice.
A Touch of Emotional Relevance Every Two Weeks
- Mar 29, 2020
- 3 min
"I GOT IT"
Imagine you are in a meeting with a colleague. Or one of your employees, your technical support person, sales engineer, customer success...
- Mar 29, 2020
- 4 min
Sexy graphs and some numbers - So What?
The year was about 1994. Sitting in a Statistics 101 class. The professor wanted to highlight for us students the fact that numbers can...
- Mar 29, 2020
- 4 min
Welcoming = Welcome in. Even on your way out.
You’re walking into a store and an employee smiles at you signaling they saw you. OR You walk, no one acknowledges you – you feel...
- Mar 29, 2020
- 3 min
To give or not to give? – Oh the GUILT.
Was walking to a meeting with a client in Boston earlier today along with one of my colleagues. On our way there, on the corner of...
- Mar 29, 2020
- 3 min
2 of 56 (or A great Title)
On the plane. Again. Heading home after a few days on the road. 2 days conference. 9 to 5 booth camp. Don't they realize even I cannot be...
- Mar 29, 2020
- 3 min
"What's in a name..."
A few days ago, I received another sales email from yet another software company. Usually I try to be cordial and reply to these emails...
- Mar 29, 2020
- 3 min
Stop calling it a DEMO as a demo, is a one way street.
You’ve been invited to sit at a technology demo by a supplier. Perhaps some new features of the platform you already use or a completely...
- Mar 29, 2020
- 3 min
Let them pay...
For years, my Turkish friend in NYC has been challenging me to a game of Backgammon. We have been teasing each other, threatening one...
- Mar 29, 2020
- 3 min
Who's your real boss?!
The place: Customer Service call center The time: Thursday 9:32pm A dreary representative watches his favorite episode of “Friends” on...
- Mar 29, 2020
- 4 min
“I’m on the Mother F&%$er”
When Jules calls Marsellus Wallace after he and Vincent killed that dude in the back of their car, Marsellus Wallace is “contemplating...
- Mar 29, 2020
- 3 min
The First Line is The Deepest
I asked 27 sales people from different verticals - during a sales cycle, on the first sales call, what are you trying to achieve? 21 of...
- Mar 29, 2020
- 3 min
2 stories about the cost of doing….NOTHING!
Story 1, part A: There is an urban myth about a technology sales guy at his best and final pitch to a large prospect. He walked into the...
- Mar 29, 2020
- 3 min
How many customers do you have? ONLY ONE I replied….YOU!
ook my car to the dealership for a routine treatment. Got there early so I can get out quickly. Not too many are there at 7:10am and the...
- Mar 29, 2020
- 3 min
Baltimore, 10 years and my dad or Make their day.
A couple of months ago, on a previous post here, I mentioned the importance of getting personal. The impact of letting your “corporate...
- Mar 29, 2020
- 3 min
Chicken or a Pig?
I spoke to a colleague over the weekend who asked for some advice. He isn’t sure about his current role. A recruiter had touched base...
- Mar 29, 2020
- 4 min
Emotional Relevance and….Elvis!
I was watching a documentary about Elvis the other day. Elvis, yes, “The King” himself. During his first audition at a major label in...
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