While working with a client's sales team, one of their sales engineers called me to ask for some advice. He shared an email response with...

My mom came to visit and the kids are off school. We decided to drive down to one of Florida’s beaches. Quick Airbnb search and we booked...

When Abraham was asked to take Isaac to be sacrificed, God told him to take his son, his only son, whom he loved, Isaac. Scholars have...

A few years ago, an old boss of mine and myself went to pitch at a conference. We purchased in advance a 25 minutes pitch time in front...

Sitting in a nice coffee shop in the outskirts of Atlanta on a somewhat gloomy day. In the background, “I want to know what love is” by...

Emotional Relevance™ is based on an emotional experience followed by having that same experience triggered again, causing us to relive...

The other day I went through my list of prospects and realized I never heard back from this guy whom when we spoke about 2 months ago, he...

How many times have you been to a restaurant where something wasn’t all to your liking, but you still didn’t say anything? Even when the...

A few days ago, a client of mine, at the end of a call asked if I had anyone in my network who deals with corporate insurance and...

I moved to the US first time in 1993. My English was pretty good, but I learned very quickly that it was very much NOT good enough. While...

It was the 5 of us on that infamous Zoom call. Adam, Carla and I from our side, Sean and Kelly on the customer side. A couple of months...

Do you remember how Ron Burgundy finished every broadcast? That’s right – “Stay Classy San-Diego.” How about Ellen De Generes at the end...

Meditations on business relationships in 2021 - the year after It was a beautiful fall sunny day outside the White House on September...

“I want to believe him. I really do. I want it to be a true story, a real testimony” I’m thinking to myself one night watching a guy in a...

Resource: https://blog.treasuredata.com/blog/2019/02/25/think-outside-the-funnel-how-to-create-a-custom-customer-journey-map/

It was during a trip to Orlando some years ago. I was living overseas at the time. Finished another day of meetings and presentations and...

In his blog “The Emotional Revolution at work”, https://corporate-rebels.com/jonas-altman/, Jonas Altman wrote” “In our always-on,...